mockiess.com
If your parcel is damaged during delivery and you cant eat it, feel free to reach out to us. We would be happy to send you a new one or refund your money. Buy with confidence knowing that you are covered by our 30-day money-back guarantee!Β
Thank you for inquiring about our refund and return policy. Here is a concise explanation of our policies:
Refund:
– We offer a full refund if the Mockies you receive are damaged up to 60% due to courier service mishandling.
– You will need to provide us with photographic evidence of the damage.
– The refund process takes approximately 3 business days to complete.
Return:
– You are not required to return the damaged Mockies to us.
Please note that refunds are only applicable for severe damage caused during delivery. We are unable to provide a refund for personal taste preferences or minor differences in flavor.
If you have any further questions, please let us know.
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